Position for Senior Engineer - Telematics
|JOB TITLE: Sr. Executive||AGE: 29-34 yrs.|
|DEPARTMENT: Telematics||GENDER: Male|
|WORKPLACE: Corporate Office||EXPERIENCE IN SPECIFIC FIELD: 9 -11 years|
|Salary Range [CTC]: 5 to 7 LPA||STATUS OF EMPLOYMENT: Permanent|
- Bachelors in Computer Science, Electrical or a related field
- Experience with Microsoft Office a must
- Proficient in English – effective verbal and written communication
- Language proficiency – Communicative knowledge of regional languages is highly desired
Preferable additional experience
- IT systems-related technical support, technical customer-facing role. High preference for candidates with experience/knowledge of EV related systems – direct or indirect
- Direct customer support experience preferred
- Data and metrics-driven focus, both qualitative and quantitative.
- Technical Aptitude and Ability to learn software programs
- Basic Knowledge of technologies such as IT networking, internet technologies, web servers preferred
- We are looking for a candidate to join our team to provide technical, ITMS, Telematics, and product-related support to our customers. We take a hands-on, proactive approach to customer service and this role is central to carrying out that mission. You will be the bridge between the Customer, Technical, and Service Vendor team of Olectra Greentech for all issues related to the ITS, VTS, and other infotainment systems of our electric vehicles.
- The ideal candidate for this role has a passion for technology and the drive to work in a startup environment. The candidate should possess strong communication and interpersonal skills with an emphasis on teamwork, ownership, initiative, and integrity. Must have high energy and enjoy working in a fast-paced environment, with the flexibility to take on competing priorities.
- Provide Technical and Product Support in the field for ITS, VTS, and other infotainment systems
- Collaborate with internal teams (e.g. sales, service, engineers, senior Establish Customer Support Practices
- Supervise team for onsite and offsite support
- Schedule regular maintenance of the ITS, VTS, and other infotainment systems
- Act as point of contact for complaints and escalate issues as appropriate
About Olectra Greentech Limited
Olectra Greentech Ltd (Formerly Goldstone Infratech Ltd) is a public limited listed company and is one of the leading business enterprises engaged in the manufacturing of E buses, technology, and power. Olectra vision to support the environment has led to a new phase by developing Innovative solutions for society. As a part of its mission, Olectra embraced its growth path into new-age green technology.
OGL has established a strategic partnership with M/s BYD Auto Industry Co Limited, which is an established and reputable manufacturer of Electric vehicles, power batteries, EV chargers, and complete electrified public transportation solutions for more than 200 cities, in over 48 countries, 6 Continents, having production facilities at China.
You may please visit our website for more information on our company.